Product Safety Information (GPSR)

Manufactured by: Blitzkrieg Miniatures, 9 First Avenue, Mansfield, NG21 9DA (Blitzkriegminiatures@hotmail.com)

Article 51 of the GPSR ensures that products already on the market that are compliant with the 2005 UK GPSR as it applies or applied before 13 December 2024 shall continue to be made available. This includes existing stock of product lines that are already on the market.

Resin Miniatures Safety Information

Product Use

These miniatures are crafted from high-quality resin and are designed for tabletop gaming, display, and other hobby-related activities.

Not suitable for children under 14 years of age due to small parts, sharp edges, and potential choking hazards.

General Safety and Handling Instructions

Keep Out of Reach of Small Children

Resin miniatures contain small parts that may pose a choking hazard.

Handle with Care

Edges and details on resin miniatures can be sharp. Use fine-grit sandpaper or files to smooth any rough or sharp areas during preparation.

Wear Protective Equipment During Preparation

When sanding or filing resin, always wear a dust mask and safety goggles to avoid inhaling fine dust particles, which can cause respiratory irritation. Work in a well-ventilated area.

Use in Well-Ventilated Areas

When painting or priming miniatures, use in a ventilated space and follow the safety instructions for paints, primers, and adhesives.

Material Composition

Made from polyurethane resin.

Fully cured resin is inert and non-toxic; however, it is not intended for ingestion.

Fire Safety

Resin is flammable. Keep miniatures away from open flames, heat sources, or high temperatures, as resin may melt or burn.

Storage Recommendations

Store miniatures in a cool, dry place away from direct sunlight to prevent warping or discoloration.

Avoid exposure to extreme heat or moisture.

Disposal Guidelines

Fully cured resin miniatures can be disposed of as regular household waste, but they are not recyclable.

Health and Environmental Considerations

Avoid releasing resin dust or shavings into the air or environment. Collect waste and dispose of it safely.

Warranty and Liability

This product is designed for personal use and should not be used for purposes other than intended.

The manufacturer is not responsible for injuries, damages, or losses resulting from improper use or failure to follow these safety guidelines.

Compliance Statement

This product complies with the General Safety and Performance Requirements (GSPR).

Warranty and Liability

This product is intended for personal use and should not be used in any unintended manner.

The manufacturer is not liable for injuries, damages, or losses resulting from improper use or failure to follow these safety guidelines.

Compliance Statement

This product complies with the General Safety and Performance Requirements (GSPR).

Packaging Recycling

Packaging Recycling Information

We are committed to reducing environmental impact by using recyclable materials in our packaging wherever possible. Please follow these guidelines for the proper disposal or recycling of our packaging materials:

Cardboard Boxes

Our product boxes are made from recyclable cardboard. Flatten the boxes and place them in your paper recycling bin.

Plastic Components (if applicable)

Any plastic components, such as bubble wrap or protective inserts, are recyclable. Check your local recycling guidelines for appropriate disposal methods.

If plastic packaging is marked with a recycling code, use it to identify the proper recycling stream.

Metal or Paper Inserts

Paper inserts or leaflets are fully recyclable and can be disposed of with your paper waste.

If metal components are included in the packaging (e.g., staples or clips), separate them from the cardboard or paper before recycling.

Foam or Non-Recyclable Materials (if applicable)

Some foam or specialized protective materials may not be recyclable. Check local waste disposal guidelines for proper handling.

Mixed Materials

For packaging with mixed materials (e.g., plastic and cardboard combinations), separate the components before recycling if possible.

Recycling Symbols and Guidance

If you are unsure about the recycling requirements in your area, consult your local municipal waste authority.

Environmental Commitment

We strive to use eco-friendly and recyclable materials in our products and packaging to minimize our environmental footprint. By properly recycling or disposing of this packaging, you help contribute to a cleaner, more sustainable environment.

Customer Complaints Procedure

We value your satisfaction and are committed to ensuring that our products meet the highest standards of quality and safety. If you have a complaint regarding our products or services, please follow the procedure outlined below.

Step 1: Contact Us

If you encounter an issue with your purchase, please reach out to us or our EU Representative promptly with the following details:

Your name and contact information (email and/or phone number).

Product name, batch number (if available), and date of purchase.

A description of the issue, including photos or videos if applicable.

Step 2: Complaint Acknowledgment

Upon receiving your complaint, we will acknowledge receipt within 5 working days.

We will provide you with a reference number for tracking your complaint.

Step 3: Investigation

We will investigate the issue to identify its cause and determine appropriate corrective actions.

This process may involve reviewing product information, inspecting returned goods (if necessary), and consulting with our production or quality assurance team.

Step 4: Resolution

Based on our findings, we will propose a resolution, which may include:

A replacement product.

A refund.

Advice on how to resolve the issue.

We aim to provide a resolution within 15 working days of acknowledging your complaint.

Step 5: Return of Products (if applicable)

If a product needs to be returned for inspection, we will provide instructions and cover reasonable shipping costs (where applicable).

Returned items should be securely packaged to prevent further damage during transit.

Escalation Process

If you are dissatisfied with the resolution provided, you may escalate your complaint.

We will review escalated complaints within 10 working days and provide a final response.

Your Rights

This complaints procedure does not affect your statutory rights under EU consumer protection laws.

Feedback and Improvement

Your feedback is valuable to us and helps improve our products and services. Even if your issue is resolved, we welcome further suggestions on how we can better serve you.